We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Ctkard India Private Limited and its affiliates, group companies and related parties (collectively “Ctkard, we, our, us”) collect, use, share or otherwise process your personal data through Ctkard website www.Ctkard.com, its mobile application, and m-site (hereinafter referred to as the “Platform”).
While you can browse sections of the Platform without the need of sharing any information with us, however, please note we do not offer any product or service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing out product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection of Your Information
When you use our Platform, we collect and store your information which is provided by you from time to time. Once you give us your personal data, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide data by choosing not to use a particular service, product or feature on the Platform.
We collect and analyse your personal data relating to your buying behavior, browsing patterns, preferences, and other information that you choose to provide while interacting with our Platform. We use this information to do internal research on our users’ demographics, interests, usage trends, and behavior to better understand your needs and provide you with an enhanced user experience, protect and serve our users. Additionally, this information may also be compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address. Such insights enable us to personalise and optimise our products, services, marketing communications, and the checkout process to better align with your preferences. The insights derived from this analysis may be shared with our group companies, affiliates, related companies, business partners, and third-parties who offer services to us or to whom we provide our products or services. These group companies, affiliates, related companies, business partners and third-parties may use such insights for promotions, advertisements and marketing, product development, and other commercial purposes. They may also leverage these insights to personalise your browsing experience and customise various aspects of the user journey such as the checkout flow, payment options, delivery recommendations either on our Platform or their own platforms. Please note that any processing of your personal data by third-parties will be governed by their own privacy policies. Ctkard does not control, endorse, or assume responsibility for the privacy practices of third parties, and we encourage you to review their privacy policies.
